Inbound Call Centre Advisor

Job Ref: ALCCB4

Industry Sector: Contact Centre

Location: Belfast

Type: Permanent

Salary: £7.05-7.50 p/h + Benefits

Contact: Contact Us

Job Description

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Here at Cordant People we are recruiting for an exciting new role.

We are on the lookout for Contact Centre Agent/Call Centre Advisors ,for a busy contact centre located in Belfast, due to fast expanding of the company they're are looking to recruit enthusiastic, highly motivated professionals who are looking to move into a dynamic, fast paced working environment where your hard work will be rewarded.


Job type: Full time and permanent

Hours: Monday - Friday -8am - 9pm - Saturday-Sunday 9am-5pm MUST BE FLEXIBLE

Salary: Basic salary - £7.05-7.50 + Benefits

Benefits Include:

  • Opportunity to increase your salary with an appealing bonus structure

  • Performance driven annual salary increases

  • Free parking

  • Healthcare scheme

  • Training programs for ongoing progression in the company

Responsibilities: Candidates will be required to take inbound calls  from existing customers. They will deal with account queries, complaints and general queries about contracts.

Experience: MUST have 6 months customer service experience

You Will Have:

  • Strong communication and negotiation skills

  • Ability to remain calm under pressure and work in a concise, clear and focused manner

  • Skilled in multitasking; including the ability to be flexible and adapt to changes quickly

  • Strong computer navigation skills and PC Knowledge.

  • Tolerance for repetitive work in a fast paced environment

  • Ability to work as a team member, as well as independently

  • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner   

If your interested in the role, send a copy of your CV to or call me on 0035316704488 for more information.


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