Customer Service Coordinator -Maynooth

Job Ref: NBNOV

Industry Sector: Sales and Marketing

Location: Maynooth

Type: Permanent

Salary: €30-32k

Contact: Contact Us


Job Description

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Based in a BUSY CLIENT SERVICE DEPARTMENT -You will have lots of Variety in this role -

On a day to day basis you will-

Support day to day activities of the service department

Liaise with customer and engineer ie calls, queries

Log categorise and allocate service calls

Follow through of service call start to finish

Credit Checks

Identify opportunities

Prepare & process accurate paperwork for invoicing

Prepare Service Report

Client report

Prepare Service Minutes

Keep service log updated

Provide customer history and KPI Reports

Record & review EPC’S Costing

Drive performance 1st fix/calls per day

Order, chase and co-ordinate parts – internal/external

Update parts log

Service stock

Service manuals

Returns / warranty / faulty goods our

Prepare quotes

 

YOU WILL NEED TO BE CONFIDENT and HAVE GREAT SKILLS -

Interested in finding out more?

Contact Nichola 01-6704488 or email your CV NOW -nichola.obrien@cordantpeople.ie



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